By using Zento Stores’ website and services, you agree to the following Terms & Conditions:

✔ General Terms Conditions:

• All prices listed on the website are subject to change without notice.
• We reserve the right to refuse service or cancel orders at our discretion.

✔ Product Information:

• We strive for accuracy, but minor variations in color, design, or size may occur.
• Customization requests are subject to feasibility and additional charges.

✔ Payments & Refunds:

• We also accept online payments, bank transfers, and Cash on Delivery (for local orders).
• Refunds are issued only for damaged or incorrect items, as per our Exchange Policy.
• Moreover o initiate a refund, customers must also fill out the Refund Request Form with accurate details, including order information, a clear refund reason, and supporting evidence. Customers must also upload product pictures showing the issue and payment screenshots for verification. Our team will review the request and process the refund accordingly.

✔ Intellectual Property:

• All product designs, images, and content on the website are the property of Zento Stores.
• Unauthorized use of our content is strictly prohibited.

✔ Limitation of Liability:

• We are not liable for delays, damages, or losses caused by third-party courier services.
• We will resolve any disputes under Pakistani law.

📧 For any queries, contact us at: support@zentostores.com